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What is Rapid Health?

We are keen to design a service that works for our patients and have listened to patient feedback and recognise that accessing appointments has been a difficult and frustrating process for you for some time.

To meet growing NHS demand, we are using Rapid Health to enhance booking and care. Rapid Health is an AI-driven triage tool approved by the NHS which allows you to book appointments quickly and offers more patient choice and availability by offering you the right appointment with the right clinician the first time.

You will be asked to complete a short questionnaire which will be assessed to match you with the correct clinician for your needs. If we see that you need an urgent appointment with us today, you will be able to book immediately online.

Exclusions

Rapid Health will be available from 12am on Monday morning until 6:30pm on Fridays (excluding Bank Holidays).

We do not use Rapid Health for:

  • Children under the age of 16
  • Housebound patients
  • Patients who require an interpreter at their appointments
  • Nurse appointments (such as blood tests, cervical screening, vaccinations and injections)
  • Annual reviews with a Clinical Pharmacist or Nurse (Diabetes, Hypertension, Respiratory, Cardiac) 
  • Medication reviews with a Clinical Pharmacist
  • Post-natal appointments and 6-week baby checks 
  • Contraceptive advice and prescriptions
  • NHS Health Checks  
  • Home visits 

For these appointments, please call our Patient Services team.

Please only submit one Rapid Health questionnaire and do not submit multiple forms for the same condition.

Start using Rapid Health

Providing NHS Services

Contact

Montgomery-House Surgery
Piggy Lane
Bicester
OX26 6HT

Telephone: 01869 249222

The Practice

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The Care Quality Commission Inspected and rated Good

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