For the protection of patients and because of reduced staff availability with the COVID-19 outbreak we are having to restrict further the patients we can treat to Medically URGENT and Medically ESSENTIAL ONLY
ONLY ATTEND THE PRACTICE IF YOU ASKED TO DO SO OR COLLECTING YOUR MEDICATION FROM OUR DISPENSARY.
DO NOT COME TO THE PRACTICE IF YOU CAN’T GET THROUGH ON THE PHONES.
DO NOT COME TO THE PRACTICE TO MAKE AN APPOINTMENT – WE WILL NOT PROVIDE WALK-IN APPOINTMENTS
Thank you to all our patients in their understanding at this time. Please help us to help those who need to be prioritised at this time.
ONLINE SOURCES OF MEDICAL ADVICE
Use our Website eConsult Link for medical information of self-treatment for most minor illnesses: CLICK HERE
COVID-19 Information: CLICK HERE
GP APPOINTMENTS
On the Day Booked Telephone Appointments ONLY (unless stated otherwise)
Patients to use our Website eConsult for to submit details of Urgent/Minor illness where ever possible. This will help us both prioritise cases and treat cases much quicker.
MEDICALLY URGENT – you will be triaged in medical priority and the Clinician will call you. ONLY if appropriate will you be asked to attend the Practice later that day.
MEDICALLY ESSENTIAL – If you have a condition that is medically essential, then this will be placed on a second triage list and ONLY if we have capacity will we call you. Those not called back on the day, may be transferred the following day.
There may be some delay in us calling you back, so please don’t call us chasing.
The following GP face to face appointments may be booked in Advance, BUT, the Practice will have to call or text you BEFORE you attend, to check for any COVID-19 Symptoms and only if practice has capacity to see you.
- Routine Maternity Checks & Immunisations
- Medicals (Fostering, HGV etc essential for ongoing employment)
NURSE & HCA APPOINTMENTS
These are restricted to MEDICALLY ESSENTIAL appointments only, such as dressings, scheduled immunisations, B12 injections, Bloods.
Contraception (Pill) Check – Use our website form
If capacity allows our Nurses may call opportunistically to complete annual reviews such as Asthma, Diabetes, etc. Please do not call us will these
These can be booked in advance, but we will need to call you BEFORE you attend the practice to check for COVID-19 symptoms.
BLOOD SAMPLES
Where you require a blood test, you will either need to attend the same day as requested by the GP, or call us to make a SAME DAY Appointment.
WE WILL NOT ACCEPT WALK-IN REQUESTS
MIDWIVES
These can continue to be booked in advance.
The Midwife will need to call you BEFORE you attend the practice to check for COVID-19 symptoms.
NON-URGENT ENQUIRIES
Please use our website forms to submit non-urgent questions.
Don’t use for medical questions – use eConsult
We may take up to a week to respond to these
PRESCRIPTIONS (non dispensing)
For Bicester patients that do not have a designated Community Pharmacy to where their prescription is sent WILL BE required to do so instead of collecting it from the Practice
