Practice Support Team
Management
The management of the Practice is overseen by the Practice Manager who ensures the efficient and effective management of the Practice across all business disciplines such as HR & Payroll, Finance, Facilities and Resources, and the long term viability of the Practice, as well as overseeing all non-clinical areas.
Practice Manager : Tracey Bishop.
Data and IT Lead : Janine Sparkes
Health Records and Complaints Manager : Jo Markland
Quality Manager : Di Sercombe
Finance Administrator : Janine Golby
Working alongside them are admin and operations teams which include Practice Administrators, Summarises, Medical Coders and Medical Secretaries who ensure that the Practice runs effectively day to day and supporting all teams.
Patient Services
Our patient coordinators provide an important link for patients and other healthcare organisations with the Practice, and are the initial contact point for most enquiries. They provide information on services and results, and direct patients to the right person depending on the health issue or query. With the large demand on our services our patient coordinators have the difficult task of ensuring all the available appointment slots are used as effectively as possible. The patient coordinators also undertake various patient administrative tasks to support the clinical staff.
- Patient Sercices Manager: Natasha Jennings
Dispensary
The Dispensary team administers patient repeat prescriptions for all patients and dispenses medicines to approx 3500 patients who do not live near to a community pharmacy.
