Bicester COVID-19 Vaccination Update for Patients

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

The Bicester group of GP practices will be moving swiftly to vaccinate their remaining patients in the most vulnerable groups from the week beginning Monday 1^st February. We are working to ensure that all patients aged 70 and over, plus patients designated by the NHS as Covid-19 Extremely Vulnerable, receive their vaccination by the set target date of 15^th February.

We are expecting a supply of vaccine to enable vaccinations to take place at the Bicester Vaccination Centre at Bicester Heritage from next Wednesday (3^rd February) and on more following days. The days of opening will continue to be determined by the exact delivery dates of vaccine and you may see that the Centre is not always active when you are passing. At those times, our staff continue to book appointments.

We are aiming to vaccinate nearly 4,000 additional patients starting from Wednesday and our practice staff will continue to contact patients directly by phone to book their appointment.

PLEASE DO NOT CALL YOUR PRACTICE unless we have expressly asked you to do so, as this will slow down the process of booking appointments for everyone who still requires one at this time.

Some patients may have received a letter direct from the NHS giving them information on how to book a vaccination appointment at one of the regional vaccination centres up to 45 minutes drive away. We understand these letters have caused confusion with some patients and would like to point out that these letters have not come from your GP surgery but from a central NHS source.

In summary, our patients have a choice of going to a regional vaccination centre for their vaccination or going to the Bicester Vaccination Centre run by your local Bicester GP practices.

Wherever you choose to attend for your first vaccination dose is also the place where you will need to go for your second vaccination dose.

During this busy time of vaccinations, when many of our staff are needed to work at the Vaccination Centre, we request that all our patients show understanding and support if services should be different or take a little longer when contacting your doctor or seeking other help at our surgeries.

Thank you

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Bicester COVID-19 Vaccination Update for Patients

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We are currently CLOSED.

Walk-in Blood Tests - Mon/Thurs/Fri - 8am to 10am

NHS Health Checks

You have a question?

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

Submit self-monitoring health reviews
(if requested by the doctor or nurse):